Information We Collect

Personal Information

We collect personally identifiable information you voluntarily provide, such as:

• Contact Information: Name, email address, phone number, and postal address
• Payment Details: Credit/debit card information or bank account details for donations or payments.
• User Submissions: Messages, queries, or documents submitted via contact forms.
• Demographic Data: Gender, age, or geographic location, when voluntarily shared.

Non-Personal Information

Automatically collected data when you visit our website:

• Technical Data: IP address, browser type, operating system, device type, and screen resolution.
• Usage Data: Pages viewed, time spent on our site, click patterns, and referring URLs.
• Cookies: Tracking tools to analyze browsing behaviour and improve user experience.

How We Use Your Information

Your data is used for:

• Service Delivery:
  • – Processing donations, issuing receipts, and acknowledging contributions.
  • – Enabling registrations for events, webinars, or newsletters.

• Communication:
  • – Sending updates on programs, campaigns, success stories, and newsletters.
  • – Responding to inquiries and providing support.

• Personalization and Improvement:
  • – Customizing content and improving website functionality.
  • – Analysing user behaviour to refine our services.

• Compliance and Legal Obligations:
  • – Preventing fraud, ensuring data integrity, and complying with laws.

Data Sharing and Disclosure

We respect your privacy and will only share your data under the following circumstances:

• With Service Providers:
  • – Payment processors, email marketing platforms, and data storage providers who assist us in delivering services.
  • – These third parties are bound by confidentiality agreements.

• For Legal Compliance:
  • – Sharing data when required by law, legal processes, or government authorities.

• Mergers and Acquisitions:
  • – In the event of organizational restructuring, your information may be transferred as part of the transition.

• • With Consent:
    • – We will always seek your explicit permission before sharing data for purposes outside the scope of this policy.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytical insights.

Types of Cookies Used:

• Essential Cookies: Required for site navigation and basic functionality.
• Performance Cookies: Track user behaviour to improve site usability.
• Marketing Cookies: Used for retargeting and promotional campaigns.

You can disable cookies in your browser settings, but doing so may impact website functionality.

Data Security

We implement stringent measures to protect your data:

• Encryption: Sensitive data (e.g., payment details) is encrypted during transmission using SSL.
• Access Control: Data access is restricted to authorized personnel only.
• Periodic Audits: Regular reviews of security protocols to address vulnerabilities.

Despite these measures, no method of transmission or storage is entirely secure. Users are encouraged to exercise caution when sharing sensitive information.

Your Rights

You have the following rights concerning your personal information:

• Access and Correction: Review or update your data at any time.
• Deletion: Request the deletion of your data unless required for legal or operational purposes.
• Opt-Out:
  • – Stop receiving promotional emails by clicking the unsubscribe link.
  • – Disable cookies or adjust tracking preferences.
• Data Portability: Request a copy of your data in a commonly used format.
• Complaints: File a grievance with us or the appropriate regulatory authority if you believe your rights have been violated.

To exercise these rights, contact us at neelambhardwaj@helplifeglobal.org

Third-Party Links and Integrations

Our website may contain links to external websites or services. We are not responsible for their
privacy practices, and users are encouraged to review third-party privacy policies.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors without parental consent. If we discover such information, it will be promptly deleted.

International Data Transfers

HelpLife Global operates globally. If you access our website outside [insert country], your information may be transferred to and processed in countries with differing privacy regulations. By using our services, you consent to such data transfers.

Policy Updates

We may revise this Privacy Policy periodically. Significant changes will be communicated through website notices or email. The latest version is always available on our website.

Contact Us

For inquiries, concerns, or to exercise your rights, reach out via:

• Email: neelambhardwaj@helplifeglobal.org
• Phone: +91 99604 49893, +91 63973 61752, +91 97118 36336
• Postal Address:
  1. 108, Sunshree Flower, NIBM Road Kondhwa, Pune, Maharashtra, 411048, India.
  2. Help Life Global New York Inc., 8116 Lefferts Blvd, Kew Gardens, NY 11415. USA.

Thank you for trusting HelpLife Global with your data. We are committed to protecting your

privacy while advancing our mission to empower communities worldwide.